FAQ

1. Do you charge for shipping?
No — all orders include free shipping. There are no hidden fees at checkout.

2. How long will delivery take?
Orders are usually delivered within 3–10 business days, depending on your location and local couriers.

3. How can I track my order?
Once your order is shipped, you’ll receive a tracking link by email so you can follow your package every step of the way.

4. What if I need to return an item?
We accept returns within 30 days of delivery. Please contact us at support@laaxiv.com to request the return instructions and we’ll provide the return address.

5. How do I contact customer support?
You can reach us anytime at support@laaxiv.com Our team will respond quickly to help with any questions or concerns.

6. What payment methods do you accept?
We accept all major credit cards, PayPal, and other trusted payment providers.

7. Is shopping on LAAXIV safe?
Yes — all payments are processed through trusted providers with secure encryption to protect your details.

8. Do you offer sustainable or eco-friendly products?
Yes — we’re committed to making responsible choices. Many of our items are sourced from suppliers who prioritize eco-friendly materials, ethical production, and sustainable practices. We’re continuously working to expand our range of sustainable clothing and lifestyle products.